EasierAsk easierask.co.uk

The Walkthrough Pack

Anonymous access to the trained Mental Health First Aiders you already have — how it works for your people, what it shows you, and what it costs against the cost of waiting.

Some of your people are struggling. You will never hear it from them — until asking costs nothing.

The problem is not the pressure.
It's the silence around it.

1 in 4people experience poor mental health in any year — on a site of forty, that's ten people, this year.
~1 in 10of those struggling tell anyone at work. The rest carry it onto your sites and say nothing.
16 hoursof training behind every Mental Health First Aider you already have — roughly £700 a head, waiting to be reached.

Construction concentrates the pressures — long hours, insecure work, time away from home, and a culture that prizes getting on with it. But the defining feature of the problem is that it does not show. The loudest laugh in the cabin can be three months behind on the mortgage and awake until four. The quiet one in the van is often fine.

Supervisors are routinely told to "spot the signs". In practice, their mates can't tell, their gaffer can't tell, and their trained Mental Health First Aider can't tell either — because there is nothing reliable to spot. Any approach built on noticing who is struggling starts from a losing position. The approach that works starts somewhere else: remove the reason people stay silent.

It isn't that there's nowhere to go.

Most firms already provide routes to help. Walk each one as a worker, and the same toll gate appears at every door.

The line manager

The person who rates their work now knows they're not coping. On short contracts, that feels like a mark against the next job. Most people turn back here.

The EAP

A poster in the welfare cabin, a call centre, a case reference. It asks for their details before it asks how they are. Across most workforces, usage sits in low single digits.

HR

It goes on a record, and everyone knows it goes on a record. In a sector built on being seen as reliable, a record feels like a risk.

The MHFAider

Trained, willing, ready to listen. And they know their name, their gaffer, their site. So the knock on the door never comes.

So remove the name.
The worker's side.

EasierAsk gives every person in your workforce a door to your trained MHFAiders that costs nothing to walk through.

1

They open the app

No sign-up, no name, no employee number. The first screen is a person, not a form.

2

They talk to your MHFAider — anonymously

A real, trained colleague from their own company. The MHFAider never learns who they're talking to; the worker can say the things they'd never say face to face.

3

Crisis routes are built in

Samaritans, NHS 111 and text support are signposted throughout — help never sits behind the conversation, and never behind a paywall.

4

Nothing lands on their record

No case file, no HR entry, no name stored against a conversation. They can come back to the same thread tomorrow, still anonymous.

The people you would never pick as struggling are exactly the ones who use it. That is the point: a door that does not require being noticed, approached by the people nobody notices.

Patterns, never people.
Your side.

Anonymity for them does not mean darkness for you. It means you finally see the shape of the problem — early enough to act on it.

Your dashboard shows aggregate signal only: how many conversations are happening, what proportion of the workforce has opened the door, and which themes are rising — never words, never names.

Sleep & fatigue32%
Workload pressure27%
Money worries18%
Home life14%

Illustrative theme mix

An early signal — fatigue mentions rising three weeks running — arrives as a rota conversation in February instead of an absence record in June or an incident investigation in September.

You've already paid for the help.

If your firm has trained Mental Health First Aiders, you have already made the right investment. What failed is the last ten metres.

A two-day MHFA England course plus two days off the tools comes to roughly £700 per trained head. Most firms then discover the pattern the whole sector reports: trained, willing responders whom nobody approaches — because on a site where everyone knows everyone, walking over to the MHFAider means being seen to need them. The badge becomes part of the furniture. Not because the MHFAiders stopped caring; because nobody came.

EasierAsk activates that investment. Every trained MHFAider becomes reachable by every worker, anonymously, from day one. Same people, same training, same site — with the name removed from the transaction. The help you already own, finally in reach.

Amber: struggling this year (about 1 in 4). Ringed: your trained MHFAiders — trained, willing, and currently reachable only by whoever happens to knock.

The cost of the door —
against the cost of waiting a year.

Two identical sites, sixty people each, modelled through one year. One gave its workforce anonymous access in January; one carried on as normal.
 Riverside (no change)Hillcrest (EasierAsk)
Absence (£180/day)£16,560£9,900
Replacing leavers (£5,000 each)£20,000£5,000
Fatigue incident investigation£8,000—
EasierAsk annual licence—£3,000
The year£44,560£17,900
The gap one door opened:£26,660

On one site of sixty people, in one year, with the licence already counted against it. EasierAsk is sold as an annual licence banded by employee headcount — £3,000 a year up to 99 employees, rising by band, and negotiated above 5,000. Workers never pay: there is no paywall in front of help. The model above is an illustration built on sector-informed assumptions (one-in-four annual prevalence; £180 per absence day; £5,000 to replace a leaver), not a guarantee of outcomes. Run it on your own headcount at easierask.co.uk/two-sites.

Safeguarding, straight answers,
and what happens next.

What happens when someone says something serious?

Your MHFAiders keep the exact escalation routes they were trained on, and crisis services are signposted directly inside every conversation. Anonymity protects the person asking — it never stops anyone getting someone real help. The safeguarding question is usually the board's blocker; this is the answer that clears it.

Try it before you buy it

The fastest way to understand EasierAsk is to feel it. No sign-up:

Book a walkthrough

Twenty minutes, your numbers, both sides of the platform.

easierask.co.uk

Figures in this pack are sector-level illustrations informed by published UK research (ONS, Mind, CIPD, Mates in Mind); they describe the sector, not a diagnosis of your workforce. EasierAsk is not an emergency service. If any of this is close to home: Samaritans, 116 123, free, any time.

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